Returns & Exchanges
At TYMO Beauty, we want you to be completely satisfied with your styling experience. If you are not happy with your purchase, we offer a 30-day return policy for a full refund or exchange on all eligible hair tools and accessories.
Initiate Your Request
Visit our online return portal with your order number and email address to start your return or exchange process within 30 days of delivery.
Package Your Item
Carefully place the TYMO tool and all original accessories back into its original packaging to ensure the product is protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package, covering any previous shipping marks.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing