Frequently Asked Questions

Everything you need to know about your TYMO Beauty experience.

How do I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.

Do TYMO hair tools work on all hair types?

Yes, our tools are designed with adjustable temperature settings to cater to all hair textures, from fine and thin to thick and curly.

Do you offer international shipping?

Currently, we ship to most countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

Is there a warranty on TYMO products?

All TYMO styling tools come with a 1-year limited warranty that covers any manufacturing defects or hardware malfunctions.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.